Once you’ve found the product you would like to purchase, click Add to cart. From there you’ll be taken to your cart page where you can see the shipping calculator. Select your state and add postcode then click “Calculate Shipping”. The rate will be calculated for everything in the cart.
We pride ourselves on giving you the best possible service. So, we work hard to get your order shipped within 24-48 hours. As soon as your product is shipped, we send you an email with tracking details so you can log in and see when your product is due to arrive.
Our website works as our online catalogue. We’re always adding exciting and new products to give you the best possible selection. If you are unable to find what you are looking for please call or email us.
Yes, we do. On the product page of most of our fountains you will see the option to add a custom logo and if you don't see this please contact us to discuss the specifications and one of our representatives will get back to you promptly.
How to order online:Find a product you'd like to buy on our website and click on the add to cart button. Then, simply follow the instructions on the checkout page. If there were any options or upgrades that you may have missed, one of our customer service staff members will contact you either by email or phone before we process your order.
Ordering by Email: If you want to place your order through email, send us an email to and one of our staff members will get back to you as soon as possible with an invoice for your order. Please include the product, any options or upgrades that you might require and your full address for delivery.
Once your order is placed you’ll receive an email to confirm your order details. At this point, we recommend you review the order details and contact us immediately if you notice any errors such as an incorrect address.
As soon as your order ships we will email with your shipping information and tracking number. This allows you to easily track the daily progress of your order from one of our warehouses to your doorstep.
Because we are an authorised dealer for all the products we carry, you will receive full manufacturer warranties for everything that you purchase. Please check the manufacturer's website directly for their specific warranty terms and feel free to contact us if you need assistance filing a warranty claim with the manufacturer.
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